Customer Service
- Shipping & Delivery
- Privacy & Security
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
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UPS is the carrier that we use the most but all other methods are available including Swiss Postal Service. If you have a preference for your order we will do everything possible to accommodate your request. In many cases an order might actually ship via Fedex or the Post Office if, for instance, we have already had a pick up by UPS and another carrier is still able to get your order out that same day. In no case will your order intentionally ship by a slower method than shown at the shopping cart or otherwise agreed to.
Orders received by 1 PM central time will usually ship that same day but, if a specific delivery time is critical to your plans, please contact us to verify availability and ship times. If an item is not available, we will try to inform you as quickly as possible by email. .
- Privacy & Security
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The privacy and security of your personal information is very important to us.
Cookies:
When you visit our site, we will ask your browser to place a permanent "cookie" (a very small text file) on your computer. If your browser is configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. We collect this information to analyze where our customers are coming from and how often they visit our site. We also collect certain technical information from your computer, like your IP address and the address of a referring web site, if any. This information will allow us to enhance our site to our customer's preferences. This information is used only for your benefit, as well as ours. You can visit our site without cookies if you choose to do so. To visit our site without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check the browsers help menu to learn how to change your cookie preferences.
Links:
Our Site may contain links to other websites. We are not responsible for the privacy practices, security, or content of web sites mention on our site. If you click on third party links, you will be redirected to their web site and, in doing so; you may provide information directly to them. Therefore, you should refer to their privacy policies to understand how they handle your information and what choices you have.
- Viewing Orders
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Once you have placed an order, you can view your order online and see its current status as well as make changes to the order.
- Updating Account Information
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You must sign in first to update your account information.


